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In-person public access is suspended until further notice.  >> Read more

USPS® reporting mail delivery delays. Avoid mail delays by sending your information to us by email, fax, online or use our drop box.  >> Read more

Emergency SNAP Allotments for January 2021.  >> Read more

FAQ for services affected by COVID-19


How can I apply for assistance at Summit County DJFS?

  • To apply for, renew or update cash, food, medical or child care assistance, call 1-844-640-6446 (OHIO) or visit www.ssp.benefits.ohio.gov.

How can I submit my documents or verifications to Summit County DJFS?

  • You can submit your documents and verifications to us by:

    E-MAIL
    This email address is being protected from spambots. You need JavaScript enabled to view it.

    FAX
    866-351-8292

    ONLINE
    Upload your information online through the Self-Service Portal at Benefits.Ohio.gov


    DROP BOX
    Located outside the main entrance doors.

    U.S. MAIL
    Summit County DJFS
    1180 S. Main Street, Suite 102
    Akron, OH 44301

Can SNAP recipients pay for groceries online?

If the retailer (grocery store) does not require payment at the time of ordering, SNAP recipients can call ahead and have the retailer gather their requested items then drive to the store, pick up their groceries, and pay onsite with their EBT card. SNAP recipients can also order online and pay in store.

How do I report abuse, neglect or exploitation of seniors.

Call 330.643.7217.

Which stores offer free curbside grocery pickup in Summit County?

  • All Giant Eagles within Summit County (there is a $35 minimum on all orders). 
  • Walmart Superstores within Summit County (there is a $30 minimum on all orders).

end faq