Service Delivery Guidance

  1. Definitions
  2. Eligibility for TXX/TANF Services
  3. Fair Hearing
  4. Monitoring and Evaluation of Programs
    OAC 5101:9-4-88 Subrecipient management requirements for pass-through entities, Program Monitoring and Compliance, Fiscal Internal Controls
  5. Participant Documentation
    Case Files, Case Plans, Progress or Case Notes
  6. Invoicing
    Invoicing Requirements, PAR – Instructions for completing, Provider Monthly Expense Report, Hard Services Billing Roster – refer to related PIGs
  7. Reporting
    Monthly Reports, Annual Report
  8. Participant Notification Requirements
    Termination of Services, JFS 04065 Prior Notification of Your Right to a State Hearing, Mark up on form, Notice of Denial, Notice of Approval
  9. Grievance Procedure
  10. Incident/Accident Reports
  11. Conflict of Interest
  12. National Voter Registration Act (NVRA) – refer to the Training video
  13. Mandated Civil Rights Training – refer to the training video
  14. Publicity