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About Outreach Services


Our outreach services place case managers in key locations across Summit County, providing convenient access to essential assistance for residents.

Convenient access, close to home

Case managers are available at select libraries, hospitals, schools, housing complexes, and community centers in Akron, Barberton, Cuyahoga Falls, Stow, Twinsburg, and Northfield. This ensures you can access support closer to where you live or work, without needing to visit our South Akron office.

Personalized support when you need it

Whether you need help with benefits, job placement, or family services, our dedicated team is here to support you. Visit one of our outreach sites to connect with a case manager today.

Services available at outreach sites:

  • Applying for or renewing cash assistance (OWF), food assistance (SNAP), or medical assistance (Medicaid).
  • Get answers to case or eligibility questions.
  • Scanning documents and verifications.
  • Make copies of important documents, such as birth certificates, Social Security cards, pay stubs, and other legal records.
  • Access benefit issuance history.
  • Learn about additional resources and support services.

Find your nearest location

Discover our outreach sites across Summit County and find the location nearest to you.