Managed care open enrollment for Ohio Medicaid members is November 1 – 30.

In November 2023, managed care open enrollment overlaps with the return to routine Medicaid eligibility operations period. During open enrollment, members can review the available managed care offerings in Ohio and select the plan that best fits their healthcare needs for the 2024 calendar year.

Open enrollment (i.e., choosing a plan) is separate and different from renewing your Medicaid coverage. If you are prompted by your local County Department of Job and Family Services (CDJFS) to renew your Medicaid coverage by filling out a renewal packet during this time, please complete and return all requested information to your CDJFS as soon as possible.

For additional information on the return to routine Medicaid eligibility operations period, visit ODM’s Resuming Routine Medicaid Eligibility Operations website or call 1-844-640-6446.

To access resources that can help you compare and choose plans in November, please visit the Ohio Medicaid Consumer Hotline website. An Open Enrollment Frequently Asked Questions document and a Plan Comparison document are also available to provide members with important information. Any changes made during open enrollment will go into effect on the first day of the following month. Please note that all MCOs offer the same set of covered services. If you would like to stay with the plan you currently receive healthcare benefits through, you do not have to take any action during open enrollment.

For additional information on open enrollment, please visit the Ohio Medicaid Consumer Hotline website or call the Ohio Medicaid Consumer Hotline at 1-800-324-8680. Representatives are available 7 a.m. – 8 p.m. Monday through Friday and Saturday 8 a.m. – 5 p.m.

ODM will never request your banking or credit card information. If you receive a call, email, or text about your Medicaid benefits that requests payment, banking, or credit card information, please ignore it. These are NOT generated by the State of Ohio or any of its agencies. Please report these calls to the State of Ohio Attorney General’s office at 1-800-282-0515 or https://www.ohioprotects.org.