Non-emergency Transportation (NET) is a statewide program for Medicaid recipients, administered by the County of Summit Department of Job and Family Services.
NET provides transportation to and from Medicaid-covered services. NET services are available for individuals who have an active Medicaid card or who have met their spenddown obligation in the same month of the transportation service.
NET services are available for individuals who:
If you have a spenddown, you must meet your spenddown requirement before calling to schedule transportation. You must call at least five (5) business days before your medical appointment.
Please have the following information available before you call:
Medical Provider Information:
Omitting information may delay the scheduling of your trip(s).
Contact Summit County Department of Job and Family Services’ Non-emergency Transportation specialist at 330.643.7244 or via fax at 800.573.8080.
There are several transportation programs for Medicaid-eligible clients. Medicaid consumers may not access NET if they qualify for transportation through one of the following services:
The Non-emergency Transportation (NET) program is administered in accordance with the Ohio Administrative Code Chapter 5101:3-24.